Terms & Conditions

1. Acceptance of Terms

By accessing or using Back My Run, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you should not use the platform, website, or mobile applications.

2. About Back My Run

Back My Run allows runners to create race experiences and receive motivational voice notes from friends, family, supporters, and sponsors throughout a race, training session, or physical activity.

Features may include race creation, voice note playback, GPS tracking, premium subscriptions, downloadable content, and race-specific experiences.

3. Eligibility

You must be at least 13 years old to use Back My Run. If you are under 18 years of age, you must obtain permission from a parent or legal guardian before using the service.

4. User Accounts

Certain features require you to create an account.

• • Provide accurate information
• • Keep your password secure
• • Maintain current account details
• • Accept responsibility for activity under your account

Back My Run reserves the right to suspend or terminate accounts that violate these Terms.

5. Voice Notes & User Content

Users may upload, record, and share voice messages and other content through the platform.

You retain ownership of your content. However, by uploading content you grant Back My Run a non-exclusive, worldwide, royalty-free licence to store, process, and deliver that content for the purpose of operating the service.

You agree not to upload content that is unlawful, abusive, threatening, defamatory, offensive, infringes intellectual property rights, or contains malicious software.

6. GPS & Race Tracking

Certain features rely on GPS, location services, motion sensors, and mobile device permissions.

GPS tracking may be affected by signal quality, device limitations, battery levels, environmental conditions, or operating system restrictions.

Back My Run does not guarantee uninterrupted or perfectly accurate race tracking. All distance and pace data should be considered an estimate.

7. Health & Safety Disclaimer

Running, walking, endurance events, and physical exercise involve inherent risks.

Back My Run is not a medical service and does not provide medical advice.

You participate in activities entirely at your own risk and are responsible for determining whether you are medically fit to participate.

Back My Run shall not be liable for injuries, illness, accidents, health complications, or any physical outcomes resulting from use of the platform.

8. Subscriptions & Purchases

Certain features may require payment, including race packages, premium features, monthly subscriptions, annual subscriptions, or future premium services.

Pricing is displayed within the application and may be updated from time to time.

Subscription services automatically renew unless cancelled through the relevant marketplace prior to renewal.

9. App Store & Google Play Purchases

Purchases made through Apple App Store or Google Play Store are governed by the billing terms and policies of those respective platforms.

Back My Run does not directly manage app store billing or payment disputes.

10. Refund Policy

Refund requests are subject to the policies of the platform through which the purchase was made.

Where purchases are processed through Apple or Google, refund requests should be submitted directly to the relevant marketplace.

11. Intellectual Property

All software, branding, logos, graphics, website content, application designs, and platform functionality remain the property of Back My Run or its licensors.

You may not reproduce, distribute, modify, reverse engineer, or commercially exploit any part of the service without prior written permission.

12. Acceptable Use

• • Use the platform lawfully
• • Respect other users
• • Do not upload harmful content
• • Do not attempt unauthorised access
• • Do not interfere with platform operations
• • Do not impersonate other users

13. Service Availability

We strive to provide a reliable service but do not guarantee uninterrupted access.

Back My Run may modify, suspend, remove, or discontinue features at any time without notice.

14. Limitation of Liability

To the fullest extent permitted by law, Back My Run and its affiliates shall not be liable for loss of data, lost profits, interrupted service, GPS inaccuracies, missed race events, personal injury, emotional distress, or indirect damages arising from your use of the platform.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.