Privacy Policy

1. Introduction

Back My Run ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.

2. Information We Collect

We may collect the following information:

• • Name
• • Email address
• • Profile information
• • Race details and preferences
• • Voice note recordings
• • Device information
• • Location and GPS data
• • Subscription and purchase information
• • Analytics and usage data

3. Voice Notes & User Content

Back My Run stores voice messages uploaded by runners, supporters, friends, family members, and other users.

Voice notes are stored solely for the purpose of delivering them through the Back My Run experience and providing access to users who are authorised to receive them.

Users retain ownership of their content.

4. Location & GPS Data

Back My Run may request access to your device location in order to provide race tracking, distance calculations, pace monitoring, and related features.

Location permissions are optional but certain functionality may be unavailable without them.

GPS data is used only for delivering and improving our services.

5. Health & Fitness Data

With your permission, Back My Run may integrate with services such as Apple Health and Google Health Connect.

This may include access to:

• • Distance data
• • Running activity data
• • Workout information
• • Step counts
• • Exercise metrics

Health data is only accessed with your explicit permission.

6. How We Use Your Information

We use information collected to:

• • Provide the Back My Run service
• • Deliver voice notes during races
• • Create and manage user accounts
• • Process subscriptions and purchases
• • Improve platform performance
• • Provide customer support
• • Send service-related notifications
• • Detect fraud and abuse
• • Comply with legal obligations

7. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate the platform.

Examples include:

• • Cloud hosting providers
• • Analytics providers
• • Payment processors
• • Customer support tools
• • Infrastructure providers

8. Data Storage & Security

We implement reasonable technical and organisational safeguards to protect your information.

While we strive to protect your data, no internet-based service can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Users may request deletion of their accounts and associated personal information, subject to legal and operational requirements.

10. Your Rights

Depending on your location, you may have rights relating to your personal information, including:

• • Access to your data
• • Correction of inaccurate information
• • Deletion of your information
• • Withdrawal of consent
• • Restriction of processing
• • Data portability where applicable

11. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand user behaviour, and enhance user experience.

You may control certain cookie preferences through your browser settings.

12. Third-Party Services

Back My Run may integrate with third-party services including:

• • Apple Health
• • Google Health Connect
• • Apple App Store
• • Google Play Store
• • Cloud infrastructure providers
• • Analytics providers

These providers maintain their own privacy policies and terms.

13. Children's Privacy

Back My Run is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date.